Expert Instructional Developer:

Clayton P. Gillette

Summary:

With tens of millions of dollars lost in liabilities by financial institutions each year due to check fraud schemes, credit unions must protect themselves by improving their ability to detect schemes, establish protective practices, and minimize liabilities when fraud occurs. A credit union’s ability to demonstrate sound practices is a key to minimizing its own liability.

Each course concludes with interactive, real-life scenarios where the student can practice and assess the knowledge and skills taught throughout the course.

Courses Included (With Key Objectives):

Fundamentals (1 hour, 15 minutes)

• Recognizing popular check fraud schemes
• Identifying check indorsements and recognize various types of indorsements
• Detecting forged drawer’s signatures and forged indorsements
• Recognizing altered checks and counterfeit checks
• Avoiding liability for a forged drawer’s signature.

Advanced (1 hour)

• Recognizing the correct restrictive, blank, and special indorsements
• Identifying check kiting
• Dealing with suspected fraud
• Avoiding new account fraud
• Recognizing counterfeit checks, including traveler’s checks
• Dealing with fiduciary complications in check fraud schemes

Who Should Use These Courses?

• Tellers
• Account managers and representatives
• Cashiers and administrators
• Member service representatives (MSRs)
• Check processing staff
• Compliance officers and staff
• Security officers
• Operations officers

Software Platform:

NETg SkillBuilder

Plug-ins:

None

Accreditation:

NASBA credits: 3 CPE credits per course
CEU credits: 0.30 CEUs per course